We ship across Europe and the United States. Shipping times vary by location - typically 5-10 business days within Europe and 7-14 business days to the US.

Not at the moment, but we're working on expanding. Follow us on Instagram [@bobbieonwheels] for updates on new shipping destinations.

Contact us immediately at [email] if you need to change or cancel your order. Once it's shipped, we can't modify it - but our 90-day return policy has you covered.

You'll receive a tracking number via email once your order ships. Use this to track your package in real-time. Questions? Contact us anytime at [email].

Shipping costs are calculated at checkout based on your location and order size. We offer free shipping on orders over [€X/€X].

Email us at [email] with your order number and reason for return. We'll send you return instructions and a prepaid shipping label (for eligible regions).

Contact us and we'll help you find the right size. We'll send you the correct size free of charge - and you can donate the original to a local shelter instead of returning it. That's our promise.

Contact us immediately with photos of the damage. We'll send a replacement right away at no cost to you.

Absolutely. Contact us at [email] and we'll arrange an exchange for a different size or product.

90-day money-back guarantee on all products. Not happy? Full refund, no questions asked. Just contact us at [email] to start your return.

Yes - every single product in our collection is tested by Bobbie during our road trips across Europe. We only sell what we actually use and trust. No lab tests. No stock photos. Just real adventures.

Each product page has a detailed size guide with measurements. For harnesses, measure your dog's chest at the widest part (behind front legs). Still unsure? Contact us - we'll help you find the perfect fit.

Yes! They're designed to work together. The Bobbie Seatbelt® clips directly to the back D-ring on The Bobbie Harness® for secure car travel.

Yes! Check our product pages for bundle options like The Bobbie Harness® + Dog Seatbelt. Bundles save you money and give you everything you need for walks and car rides.

Harness & Leash: Wipe clean with damp cloth or hand wash with mild soap. Air dry.

Seatbelt: Machine washable on gentle cycle. Air dry.

Towel: Machine washable. Air dry (dries in minutes).

Grooming Glove: Rinse with water after use. Air dry.

Yes, as long as they fit within the size range. For harnesses, we recommend waiting until your puppy is at least 12 weeks old and checking measurements carefully as they grow quickly.

Email us at [email] or use the contact form on our website. We typically respond within 24 hours (sometimes sooner - we're in a camper, but we check emails daily!).

Reach out! We're happy to help. Email [email] or send us a DM on Instagram [@bobbieonwheels].

We operate primarily via email since we're traveling, but we respond quickly. For urgent matters, email [email] with "URGENT" in the subject line.